Update 11th June 2018 to all policyholders and claimants in France

 On 11th June 2018, the insolvency estate commenced the distribution of information notices, to all policyholders and claimants of Alpha Insurance A/S in bankruptcy in France.

The information notice contains information on the termination of insurance policies, the Garantifonden for Skadesforsikringsselskaber (Danish Guarantee Fund), including the coverage provided by the guarantee fund, deadlines and the procedure to lodge claims, information regarding the reporting of claims to the insolvency estate and the procedure for reporting new claims.

The trustee has asked the coverholders and claims handlers in France to issue the letter on behalf of the trustee. The information notice is prepared in your own language.

Here you will find the information letter in French and English.

Information to policyholders and claimants no. 1

Pour les preneurs d_assurance et les victimes de France (to policyholder…

Submit a claim > Return-of-premium

Specific information to policyholders with Dommage Ouvrage (SFS and EISL policies) in France

The bankruptcy estate has received enquiries concerning the Dommage Ouvrage in France (SFS and EISL policies), including questions about coverage, claims handling and premium refunds.

All policies will end on the 11th August 2018.

Currently we are in contact with the claims handlers, IMS Expert and ACS Solutions, regarding the further claims handling process.

If you want to report a new claim, or have questions to an already reported claim, please contact your claims handler stated in your policy.

The bankruptcy estate is in contact with the Danish Guarantee Fund regarding whether the Danish Guarantee Fund covers Dommage Ouvrage (SFS and EISL policies) in France. It is the Danish Guarantee Fund’s point of view that policies taken out by professional parties/any party other than private individuals are not covered by the Danish Guarantee Fund and that further investigations have to be undertaken if policies taken out by private individuals can be covered. We will update the webpage continuously.

At present, the bankruptcy estate has agreed to approve payment for claims investigation costs. However, the claims handlers cannot pay out on any claims.

Claims for premium refunds can be filed here:  Submit a claim > Return-of-premium.

However, if you had a premium financer or broker, we suggest you consult your premium financer or broker, as they might have already filed for return premium on the policy or can assist with the process.

Specific information to policyholders with motor insurances in France

For your information, all motor insurances in France will end the 11th August 2018.

Please note that the bankruptcy estate is not in any way responsible for motor vehicle owners being in compliance with the local rules relating to compulsory motor insurance.

The bankruptcy estate is in contact with the claims handler, Poema, about the further claims handling. If you want to report a new claim or have questions on a claim already reported, please contact Poema.

The Danish Guarantee Fund covers all third party claims under a motor vehicle insurance. The bankruptcy estate is in contact with Poema about how and when payments can be made on damages covered by the Danish Guarantee Fund. If you want to report a new claim or have questions on an already reported claim, please contact Poema.

In addition, the Danish Guarantee Fund also covers own damage claims and claims for return premium in excess of DKK 1,000, if the motor insurance is taken out by a private individual.

If the policy is taken out by a commercial entity, any claim for return premium must be filed against the estate.

Claims for premium refunds can be filed here:  Submit a claim > Return-of-premium.  

Claims handler information:

Notification of a claim for return premium should never be made to the claims processor.

 

Claims: Dommage Ouvrage / Structural Damage / Liability (SFS policies)

Claims handler: IMS Expert

Mail: Sinistrerc@ims-expert.com;

Sinistredo@ims-expert.com

Contentieux@ims-expert.com

 

Claims: Dommage Ouvrage / Structural Damage (EISL policies)

Claims handler: ACS Solutions

Mail: gestion@acsservices.eu

 

Claims: Motor claims

Claims handler: POEMA / PUMA

Mail: info@poema.pf

 

 

 

Alpha Group · Harbour House, Sundkrogsgade 21, DK-2100 Copenhagen, Denmark · Tel +45 7025 2595 · info@alphagroup.dk