Update 26th June 2018 to all policyholders and claimants in the UK

 On 26th June 2018, the insolvency estate commenced the distribution of information notices, to all policyholders and claimants of Alpha Insurance A/S in bankruptcy in the UK.

The information notice contains information on the termination of insurance policies, the Garantifonden for Skadesforsikringsselskaber (Danish Guarantee Fund), including the coverage provided by the guarantee fund, deadlines and the procedure to lodge claims, information regarding the reporting of claims to the insolvency estate and the procedure for reporting new claims.

The trustee has asked the coverholders and claims handlers in the UK to issue the letter on behalf of the trustee. The information notice is prepared in your own language.

To policyholders and claimants in the UK no. 1 (14320539_1)

To policyholders and claimants in the UK regarding latent defect_structural damage insurances on buildings (14390703_1)

To policyholders and claimants in the UK regarding taxi insurances (14413975_1)

Submit a claim > Return-of-premium

 

Specific information to policyholders with taxi motor insurance in the UK

The bankruptcy estate has received enquiries concerning taxi motor insurances in the UK, including questions about coverage, claims handling and premium refunds.

All Alpha Insurance motor insurances on taxis in the UK will end on the 11th August 2018. We recommend you take out new insurance and understand that this has already been done by some brokers. Please refer to your broker with any questions concerning new cover. Please note that the bankruptcy estate is not in any way responsible for motor vehicle owners being in compliance with the local rules relating to compulsory motor insurance.

The Danish Guarantee Fund covers all third party claims under motor vehicle insurances. The bankruptcy estate is in contact with the claims handlers about how and when payments can be made on claims covered by the Danish Guarantee Fund. If you want to report a new claim, or have questions to an already reported claim, please contact the claims handler.

The Danish Guarantee Fund does not cover own damage to your taxi or premium refunds on commercial insurances. Such claims might be covered by the U.K. guarantee fund, the Financial Services Compensation Scheme. For further information please refer to: www.fscs.org.uk. The bankruptcy estate is in dialogue with the FSCS, and we are working on a process to make payments on claims covered by the FSCS. New claims must still be notified to your claims handler, in accordance with the procedure stated in your insurance policy.

To policyholders and claimants in the UK regarding taxi insurances (14413975_1)

Claims for premium refunds can be filed here: Submit a claim at this link> Return-of-premium.

However, if you had a premium financer or broker, we suggest you consult your premium financer or broker, as they might have already filed for return premium on the policy or can assist with the process.

Specific information to policyholders with latent defects/structural damage insurances in the UK

The bankruptcy estate has received enquiries concerning the latent defects/structural damage insurances in the UK, including questions about coverage, claims handling and premium refunds.

All latent defects/structural damage insurances in the UK will end on the 11th August 2018.

Moreover, as the insurance policies are not taken out by private persons, claims are not covered by the Danish Guarantee Fund. Claims might be covered by the U.K. guarantee fund, the Financial Services Compensation Scheme. For further information please refer to: www.fscs.org.uk. The bankruptcy estate is in dialogue with the FSCS and we are working on a process to make payments on claims covered by the FSCS. New claims must still be notified to your claims handler, in accordance with the procedure stated in your insurance policy.

The bankruptcy estate is also in contact with the claims handlers, CRL, regarding the further claims handling process.

If you want to report a new claim, or have questions to an already reported claim, please contact CRL. The bankruptcy estate has agreed to approve payment for claims investigation costs. However, the claims handlers cannot pay out on the actual damages, as damages will be claims against the bankruptcy estate.

To policyholders and claimants in the UK regarding latent defect_structural damage insurances on buildings (14390703_1)

Claims for premium refunds can be filed here: Submit a claim at this link> Return-of-premium.  However, if you had a premium financer or broker, we suggest you consult your premium financer or broker, as they might have already filed for return premium on the policy or can assist with the process.

Claims handler information:

Notification of a claim for return premium should never be made to the claims processor.

 

Claims: Motor Claims

Claims handler: Broadspire & Crawford UK

Mail: processing@broadspiretpa.co.uk

Telephone: +441908302030

 

Claims: After the Event Insurance

Claims handler: Jonathan Woodley

Mail: jonathan@woodleyhall.co.uk

Telephone: +44(0)1285626020

 

Claims: Structural damage / CRL Latent Defect Insurance

Claims handler: BCR

Mail: policyupdates@bcr.co.uk

Telephone: +44(0)8007723200

 

Alpha Group · Harbour House, Sundkrogsgade 21, DK-2100 Copenhagen, Denmark · Tel +45 7025 2595 · info@alphagroup.dk