Policyholders and claimants in the UK
All insurances in Alpha Insurance A/S (now in bankruptcy) became void on 11th August 2018, cf. section 26 of the Danish Insurance Contracts Act. This entails that no claim related to an insurance event occurred after the 11th August 2018 will be covered by the policy. The claims handlers are instructed how to handle the respective claims.
Please be aware that the Danish Guarantee Fund only provide coverage to certain claims in a limited period. For further information go to the site “The Danish Guarantee Fund ”.
The claims handlers will report the approved claims to the bankruptcy estate or the Danish Guarantee Fund and/or the Financial Services Compensation Scheme (if any cover). For more information about coverage from the Financial Services Compensation Scheme click here > what-we-cover products.
Please be aware that payment of approved claims claimed against the bankruptcy estate must await the final validation of the trustee, which may take some years. Full compensation from the bankruptcy estate cannot be expected.
If you have any questions regard a specific claim, please contact the relevant claims handler.
Information notices
Click here for information notice no. 1 to all policyholders and claimants in the UK
Click here for information notice no. 1 to all policyholders with taxi insurances in the UK
Updated news
Read the latest update regarding CRL management Ltd: Click here
FSCS to compensate Alpha latent defect policyholders: Click here
Read more on FSCS´s website: Click here
Claims handler information
After the Event/ GAP Insurance
Claims handler: Trent-Services Administration Ltd
Mail: claims@trent-services.co.uk
Telephone: +44(0)1285626020
Motor Claims
Claims handler: Broadspire & Crawford UK
Mail: processing@broadspiretpa.co.uk
Telephone: +441908302030
Structural damage / CRL Latent Defect Insurance Claims
Claims handler: BCR
Mail: policyupdates@bcr.co.uk
Telephone: + +44(0)8007723200